Patient Rights

Dental service

Patient Rights

This section describes your rights and the obligations of James B. Phillips, MS, DDS, FICD, FAACS (hereafter referred to as "The Practice") regarding the use and disclosure of your medical information.

You have the following rights regarding the medical information we maintain about you. For any queries, please call James B Phillips Oral and Maxillofacial Surgery at 870-931-3000.
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Right to Inspect and Copy

You have the right to inspect and copy medical information that may be used to make decisions about your care. This includes your own medical and billing records, but does not include psychotherapy notes. Upon proof of an appropriate legal relationship, records, of others related to you or under your care (guardian or custodial) may also be disclosed.

To inspect and copy your medical record, you must submit your request in writing to our Records Clerk. Ask the front desk person for the name of the Records Clerk. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies (tapes, disks and so on) associated with your request.

We may deny your request to inspect and copy in certain very limited circumstances.

If you are denied access to medical information, you may request that our Compliance committee review the denial. Another licensed health care professional chosen by The Practice will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome and recommendations from that review.
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Right to Amend

If you feel that the medical information we have about you in your record is incorrect or incomplete, then you may ask us to amend the information, following the procedure below:
  • You have the right to request an amendment for as long as The Practice maintains your medical record
  • To request an amendment, your request must be submitted in writing, along with your intended amendment and a reason that supports your request to amend
  • The amendment must be dated and signed by you and notarized
We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:
  • Was not created by us, unless the person or entity that created the information is no longer available to make the amendments
  • Is not part of the medical information kept by or for The Practice
  • Is not part of the medical information which you would be permitted to inspect and copy
  • Is inaccurate and incomplete
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Right to an Accounting of Disclosures

You have the right to request "accounting of disclosures." This is a list of the disclosures that we made of medical information about you, to others.
  • To request this list, you must submit your request in writing
  • Your request must state a time period not longer than six (6) years back and may not include dates before April 14, 2003 (or the actual implementation date of the HIPPA Privacy Regulations)
  • Your request should indicate in what form you want the list (e.g., on paper, electronically)
  • We will notify of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred
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Right to Request Restrictions

  • You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or health care operations
  • You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care (a family member or friend); for example, you could ask that we not use or disclose information about a particular treatment you received
  • We are not required to agree to your request and we may not be able to comply with your request. If we do agree, we will comply with your request except that we shall not comply, even with a written request, if the information is excepted from the consent requirement or we are otherwise required to disclose the information by law
In order to request restrictions, you must make your request in writing. In your request, you should indicate:
  • What information you want to limit
  • Whether you want to limit our use, disclosure or both
  • To whom you want the limits to apply (e.g., disclosure to your children, parents, spouse and so on)
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Right to Request Confidential Communications

  • You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail, that we not leave voice mail, e-mail or the like
  • To request confidential communications, you must make your request in writing. We will not ask you the reason for your request. We will accommodate all reasonable requests
  • Your request must specify how or where you wish us to contact you
Dental implant

Right to a Paper Copy of This Notice

You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.
All our medical professionals are certified by the American Association of Oral and Maxillofacial Surgery.
Call 870-931-3000 to schedule an appointment.
Stay informed of the privacy policies and rights regarding the use of medical information.
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